United Technologies Corporation Program Manager, Life Sciences in Beverly, Massachusetts
Job ID: 01374425
Country: United States
Category: Information Technology, Physical Sciences
Job Type: Full time
United States of America
CAM60: Sensitech, Inc 800 Cummings Center, Beverly, MA, 01915 USASensitech® is a world leader in supply chain visibility. Our innovative monitoring products and services help to maintain the quality, integrity, and security of our customers' valuable products at every step in their journey, all around the world. For more than 25 years, leading companies in the food, pharmaceutical, industrial, consumer goods, and other industries have relied on Sensitech to help protect their products—and their bottom lines.
We are searching for a Program Manager to join our team in Beverly, MA!
The Program Manager will be responsible for:
He/she is expected to manage complex, high value and high potential software implementations in the Life Science vertical.
Identifies and applies approved analytics to transform customer data into information, then uses Cold Chain expertise and technical writing skills to communicate issues and actions to the customer as required.
He/she is responsible for managing the content and delivery for customer reports and other communications according to defined department standards.
The program manager participates in the development of proposals and other sales support activities; they follow-through to manage program implementations with internal and external customers using Sensitech’s proprietary ColdStream database software.
Drives change and uses new or unique solutions in business situations.
Regularly interfaces with a cross-functional management team including, but not limited to DMS/Reporting Services, Support Services, SWE, Sales and Project and Program managers.
Has daily contact with Sensitech’s global Professional Services department team members, in person and by phone and email.
Maintains frequent contact with both internal and external customers and interacts with a wide range of customers and team members with varied backgrounds and perspectives.
Customers will primarily be located in the North America region, but because of the global nature of customers, some EMEA support and minimal Asia or South America support is expected.
Education and Knowledge Required:
BS/BA in Industrial Engineering, Data Analytics or another industry-related field.
Minimum of 3+ years of life science industry work experience.
Must possess current knowledge of FDA and EU regulations and be familiar with GxP software requirements.
Excellent project management skills with a proven track record of leading long-term software implementations.
Effective communication skills and the ability to communicate complex principles and models in a simple to understand terms.
Capability to learn and manage new software platforms quickly.
Ability to balance competing demands and deal with ambiguity and an environment of change.
Strong critical thinking in complex situations.
Proven ability to prioritize project deliverables and a history of quality assurance across projects.
Experience working directly with customers at all levels.
Good knowledge of process improvement and quality management methods.
Ability to analyze large quantities of data and create detailed and actionable summaries based on sound statistical analysis and expert commentary.
Must have excellent technical writing and computer skills.
Adept at working with MS office products including Word, Excel, Powerpoint, SharePoint, etc.
United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Click on this link to read the Policy and Terms
United Technologies Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
Thank you for your interest in a career at United Technologies! We will soon upgrade to an improved job application system to simplify the apply experience. You will still be able to apply to any of our current job openings through December 18, 2018. On January 2, 2019, our new and improved job application system will launch; please check back on that date to see all of our job openings.