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United Technologies Corporation Junior Documentum Administrator in Charlotte, North Carolina

Job ID: 01368120

City: Charlotte

State: North Carolina

Country: United States

Category: Information Technology

Job Type: Full Time


Date Posted:



United States of America


HNC01: UTAS Headquarters (HS) 2730 West Tyvola Road, Charlotte, NC, 28217 USA

At Collins Aerospace, we’re dedicated to relentlessly tackle the toughest challenges in our industry – all to redefine aerospace.

Created in 2018 through the combination of two leading companies– Rockwell Collins and United Technologies Aerospace Systems – we’re driving the industry forward through technologically advanced and intelligent solutions for global aerospace and defense. Every day we imagine ways to make the skies and the spaces we touch smarter, safer and more amazing than ever. Together we chart new journeys, reunite families, protect nations and save lives. And we do it all with some of the greatest talent this industry has to offer.

We are Collins Aerospace and we hope you join us as we REDEFINE AEROSPACE.

Do you want to be part of a new, exciting initiative to combine foundational IT with new digital technologies? Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information and processes. From making aircraft more electric, intelligent and integrated to building new software platforms such as Internet of Things, big data, artificial intelligence, and blockchain, there’s no better place to be right now than in digital. If you’re an agile thinker who enjoys utilizing modern technology to make big improvements, then you’re a perfect fit for this team. Join Collins Aerospace to help us revolutionize the aerospace industry today!

Role Overview

Collins Aerospace utilizes Document Management tools in a global environment. We support Collins Communications and Collaboration collection of document management applications. We must ensure our systems stay compliant with UTC policies, domestic and International laws.

We are looking for technical professional to join our team to support the Documentum Document Management application software. This individual should be able to work independently for their daily tasks. Using deductive problem solving skills to investigate and solve a broad range of support issues from end users and application. Assisting with daily administration tasks and resolving issues from our business units. Working with our team for any infrastructure changes and application installations. Assisting with team projects which include application installation and roll out of end user solutions. Working with a mentor to learn the environment and application.

Primary Responsibilities:

  • Assist with support and maintenance of existing installations of Documentum

  • Troubleshooting end user issues

  • Provide concise details if further analysis and/or assistance is needed

  • Maintain the application and server environments with support from senior team members

  • User addition to application

  • Modifying user roles to application

  • Daily review of application jobs, reporting and escalation of issues

  • Application monitoring

  • Assist with application installation and upgrades

  • Assist with testing and document all modification of the Documentum environment.

  • Validate application and system compliance within your role

  • Updating management on any potential issues

Preferred Qualifications:

  • Experience / knowledge the following technologies:

  • Knowledge of Documentum

  • Knowledge of D2 is plus

  • Linux Server Administration is a plus

  • Windows Server Administration is a plus

  • Oracle Basics is a plus

  • 2 - 3 years direct work experience in Documentum

  • Ability to install and configure an application

  • Exceptional analytical, conceptual, and problem-solving abilities.

  • Strong understanding of the organization’s goals and objectives.

  • Strong written and oral communication skills.

  • Strong presentation and interpersonal skills.

  • Able to prioritize and execute tasks in a high-pressure environment.

  • Experience working in a team-oriented, collaborative environment.

Basic Qualifications:

This position requires a Bachelor’s degree in the appropriate discipline and 5 years of relevant experience or an Advanced degree in the appropriate discipline and 3 years of relevant experience. In the absence of a degree, 9 years of relevant experience is required.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Some of our competitive benefits package includes:

• Medical, dental, and vision insurance

• Three weeks of vacation for newly hired employees

• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution

• Tuition reimbursement

• Life insurance and disability coverage

• And more

Apply now and be part of the team that’s redefining aerospace, every day.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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United Technologies Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

Thank you for your interest in a career at United Technologies! We will soon upgrade to an improved job application system to simplify the apply experience. You will still be able to apply to any of our current job openings through December 18, 2018. On January 2, 2019, our new and improved job application system will launch; please check back on that date to see all of our job openings.