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United Technologies Corporation eBranch Sales Rep in Lombard, Illinois

Job ID: 01363685

City: Lombard

State: Illinois

Country: United States

Category: Sales

Job Type: Full Time

Description:

Date Posted:

2019-10-21-07:00

Country:

United States of America

Location:

OT138: CYS - LOMBARD, IL 949 OAK CREEK DRIVE, LOMBARD, IL, 60148 USA

The Otis, Lombard, Illinois office is searching for a highly motivated eBranch Sales Representative.

If you are looking for a role that combines your drive to succeed with a passion for customers, then we have a great opportunity for you. We are seeking a high energy, professional and motivated inside sales professional.

Job Description:

The eBranch Sales Representative is a specialized position to meet the needs of a select grouping of customers. The goal is to enhance our communication frequency and delivery for this specific segment of customers by removing in-person communication and increasing overall touch points on a frequent basis.

Job Responsibilities:

  • Manage a portfolio of approximately 1,000 units (1 and 2 unit customers)

  • Proactively contact all customers on a rotational and systematic basis

  • Provide resolution to customer needs surrounding insurance certificate requests, billing questions, call back concerns, maintenance record requests and scheduling

  • Propose and sell additional service required to meet the needs of the customer.

  • Provide 24 hour response time or less to all customer inquiries and internal Otis inquiries

  • Facilitate and deliver all annual national, regional or sub-regional special projects

Experience/Qualifications:

  • Excellent customer services skills, including professional phone etiquette and the ability to handle difficult customers

  • Must have strong computer skills and possess the ability to type at least 25 wpm with accuracy

  • Excellent communication skills, including speaking, listening and writing as well as attention to detail and the ability to follow standard processes and procedures is a requirement

  • Ability to attain and maintain department performance metrics. (Metrics and acceptable performance standards are established by management which reserves the right to modify them at any time)

  • Must be able to work in a highly team-oriented and dynamic environment

  • Self-motivated individuals who have the ability to manager simultaneous projects and responsibilities

  • Knowledge of elevator and escalator industry preferred

Education:

  • Bachelor’s degree highly desired

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Qualification:

United Technologies Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

Thank you for your interest in a career at United Technologies! We will soon upgrade to an improved job application system to simplify the apply experience. You will still be able to apply to any of our current job openings through December 18, 2018. On January 2, 2019, our new and improved job application system will launch; please check back on that date to see all of our job openings.

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