United Technologies Corporation Operations Supervisor - Richmond in Richmond, Virginia
Job ID: 01267898
Country: United States
Category: Aftermarket & Service
Job Type: Full Time
United States of America
CAV04: CCS-Richmond,VA 2800 E Parham Rd, Richmond, VA, 23228 USA
UTC Climate, Controls & Security is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable and high-performance buildings. UTC Climate, Controls & Security is a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide.
Carrier Commercial Service has an opening for an experienced HVAC Commercial Operations Supervisor for our Richmond, VA location.
The ideal candidate for this role will have the ability to leverage technology to enhance communication and operational efficiency of the service branch.
Book, plan, schedule & create work orders for preventive maintenance, repairs, start-up, warranty, and modernization
Administer service contracts to optimize profits, verify obligations are met, ensuring customer satisfaction and retention
Dispatch technicians to service calls while ensuring scope of work and time requirements are well communicated
Assist leadership in driving on time, within budget completion of service jobs
Meet weekly, monthly and quarterly invoicing and receivable deliverables
Assist leadership with the resolution of customer billing disputes
Procure parts for scheduled maintenance, repairs and emergency service calls
Proactively monitor, pursue and sell field service and repair opportunities in an effort to ensure pull through revenue goals are met
Education / Certifications
- Bachelor's degree in Business Management or Engineering preferred
6-10 years relevant HVAC service industry experience
Working knowledge of Salesforce.com, ServiceMax, SAP-S4, MS Office
United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Click on this link to read the Policy and Terms
United Technologies Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
Thank you for your interest in a career at United Technologies! We will soon upgrade to an improved job application system to simplify the apply experience. You will still be able to apply to any of our current job openings through December 18, 2018. On January 2, 2019, our new and improved job application system will launch; please check back on that date to see all of our job openings.