United Technologies Corporation Sr Mgr, Sales Engrg in Troy, Ohio
Job ID: 01313603
Country: United States
Job Type: Full Time
United States of America
HOH12: Wheels & Brakes - Troy 101 Waco Street, Troy, OH, 45373 USA
At Collins Aerospace, we’re dedicated to relentlessly tackle the toughest challenges in our industry – all to redefine aerospace.
Collins Aerospace is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Created in 2018 by bringing together Rockwell Collins and UTC Aerospace Systems, Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.
The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide.
We are Collins Aerospace and we hope you join us as we REDEFINE AEROSPACE.
We have an immediate opening for a seasoned professional demonstrating a unique combination of technical, business development and entrepreneurial skills to fill the role of Senior Staff Sales Engineer supporting our military Landing Systems products. We’re looking for a high-energy, independent, self-starter with a widely-diverse skill-set who is at-ease performing both effective formal and informal customer interactions and business development, while demonstrating in-depth technical product design and capability knowledge to solve customer operational and maintainability issues.
In order to ensure customer satisfaction and develop and establish ongoing customer relationships, domestic and international travel is necessary and required approximately 25% of the time. International cultural awareness and successful experience effectively interacting and communicating with a diverse global customer base is considered a plus.
Product Support / Technical
Identifies current and future customer service requirements by establishing personal rapport with potential and actual customer personnel who are influential in setting requirements
Provides daily product, service or equipment technical and engineering information on our military and helicopter programs
Solves customer’s technical issues
Contributes to our engineering design effectiveness by identifying short- and long-term issues that must be addressed, and provides information and commentary pertinent to these deliberations while recommending options and courses of action
Develops customer’s knowledge base by providing technical information and training
Interprets customer requirements and conveys to Program Management teams
Liaisons with other members of internal technical teams on customer issues and concerns to determine root cause and develop appropriate corrective actions
Provides vital input into the design of new products to ensure customer requirements are met
Conducts Voice of the Customer (VOC) sessions
Responds to functional and technical elements of customer Requests for Information (RFIs) and Requests for Quotation (RFQs)
Introduces product improvements and monitors implementation
Assists with investigations on field-returned products
Interfaces with internal and external Maintenance, Repair and Overhaul (MRO) facilities performing service on our products
Participates in all phases of product development, qualification, flight test, fielding and through-life support as a technical member of our New Product Introduction (NPI) teams
Provides on-site, hands-on product maintenance and operational training, as required
Business Development / Sales
Establishes new and lasting customer relationships, while maintaining deep bonds with existing customers
Gains customer acceptance by explaining and demonstrating how our products reduce cost of operation and improve safety, while improving operational capability
Visits potential and current domestic and international customers
Attends trade shows, seminars, conferences and other business development and marketing opportunities in order to demonstrate our product features and benefits to potential new customers
Key participant in achieving divisional sales and income goals
Develops and delivers product demonstrations to potential customers
Actively seeks out new business development opportunities to help ensure positive market segment growth
Monitors, assists and interfaces with our domestic and international distributors and resellers to ensure their proper market focus, as well as our commercial requirements flow-downs are met
Represents Landing Systems with our cross-business unit Marketing and Communications (MarCom) team
Interfaces with our domestic and international Non-employee Sales Representatives (NSRs)
Advocates for the customer in our internal decision-making processes on both technical and commercial matters
Bachelors: Technical degree- Engineering, Aeronautics, Aerospace, Sales and 10 years
Advanced MBA, MS, and 7 years.
14 years relevant- aircraft systems, mechanical systems, comfortable addressing people business development.
Candidates for this role should possess a Bachelor’s degree and 10 years experience or an Advanced degree and 7 years of experience. Or 14 years relevant- aircraft systems, mechanical systems, comfortable addressing people business development.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.
Some of our competitive benefits package includes:
• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution
• Tuition reimbursement
• Life insurance and disability coverage
• And more
Apply now and be part of the team that’s redefining aerospace, every day.
Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.
Background check and drug screen required (every external new hire in the U.S.)
Drug Screens for re-hires only performed for previous employees who have been gone from the company for more than 1 year
United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Click on this link to read the Policy and Terms
United Technologies Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
Thank you for your interest in a career at United Technologies! We will soon upgrade to an improved job application system to simplify the apply experience. You will still be able to apply to any of our current job openings through December 18, 2018. On January 2, 2019, our new and improved job application system will launch; please check back on that date to see all of our job openings.